Source Job

• Partner with customer executives to uncover pain points and demonstrate the transformative potential of the ServiceNow platform.
• Drive enterprise architecture and design engagements that align ServiceNow capabilities with strategic customer initiatives.
• Shape and communicate a compelling vision that connects customers’ business strategies with the ServiceNow enterprise AI platform.

ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.

• The Senior Principal Platform Architect is a technical advisory role, responsible for helping customers establish a technical foundation in the ServiceNow Platform and design solutions that improve outcomes.
• Ensures customers use leading practices around instance strategy, technical governance, core data, integrations and the technical health of the platform.
• Be a technical expert across multiple engagements to guide customers, partners, and internal team members to provide successful customer solutions.

ServiceNow's cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. They serve over 8,100 customers, including 85% of the Fortune 500®.

The Senior Director is a critical leadership role providing strategic direction and operational excellence for our technical pre-sales teams serving Federal, State and Local Government, and Higher Education customers. This leader will oversee solution consulting efforts across ServiceNow's core platform workflows including Technology Workflows, Core Business Services, Risk & Security, and Platform, Data & Analytics. This role is focused on enabling our Public Sector customers to make informed technical solution decisions that position ServiceNow as their vendor of choice.

ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.

Design and implement end-to-end ServiceNow solutions across multiple platforms and modules. Collaborate with stakeholders to define the architectural vision and roadmap for ServiceNow implementations. Provide technical leadership and guidance to development teams.

Derex Technologies Inc specializes in providing IT consulting, staffing solutions and software services.

The Customer Outcomes Platform Architect is an advisory role, responsible for helping customers establish a strong technical foundation in the ServiceNow Platform and design solutions that drive business outcomes. This role interfaces with the customer across executive, platform owner, enterprise architects and development teams during the selling, structuring, and implementation, and on-going operations related to of ServiceNow solutions. An ideal candidate will have experience working as an enterprise architect with a successful track record in management consulting, (professional services firms or cloud software company), focused on technology strategy, governance, data and solution design.

ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.

• Define and govern enterprise and technical architecture for the grants ecosystem
• Lead data and AI architecture strategy aligned with Federal standards
• Advise DIS leadership on major technology and investment decisions

FWI is building a team to provide IT transformation and programmatic advisory support for HHS's Office of Grants, ensuring modernization activities across Grants.gov, GrantSolutions, and TAGGS deliver measurable progress toward a unified, secure, and sustainable grants ecosystem. FWI has been recognized as a Top Workplace by the Washington Post in 2024 and 2025, offering excellent growth opportunities in a collaborative environment.

• Lead the design and implementation of comprehensive ServiceNow solutions.
• Guide the architectural vision and governance of the ServiceNow environment.
• Optimize platform performance and mentor development teams.

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