This role ensures technical success for enterprise customers using a cybersecurity recoverability platform.
You will serve as the primary technical contact from onboarding through renewal.

Accountabilities:

Lead technical onboarding activities and configure data sources across identity, endpoint, and network systems.
Design solutions for unsupported customer requirements and collaborate with engineering teams to implement them.
Conduct regular technical reviews and proactively identify potential issues.

Requirements:

At least 5 years in a customer-facing technical role such as Technical Account Manager or Solutions Architect.
Strong knowledge of enterprise infrastructure including Active Directory, Azure, and AWS.
Scripting experience with Python or PowerShell and understanding of APIs and authentication models.