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Key Responsibilities:
- Serve as the primary point of contact for patients and caregivers via high-volume calls.
- Coordinate and schedule in-home and virtual care visits.
- Educate patients on myLaurel program services and manage post-visit support.
What You Bring:
- 2+ years healthcare call center experience.
- Proficiency with EHR platforms like Epic or Athena.
- Dedicated private workspace and reliable high-speed internet.
Why Work With Us:
- Join a mission-driven team transforming hospital care to home.
- Fully remote role with a clear career path.
- Be part of a high-growth startup with a collaborative culture.
myLaurel
myLaurel is a tech-enabled medical group providing on-demand acute and transitional care to patients at home. They are a high-growth startup with a supportive team culture, recognized as one of Fast Company's Most Innovative Companies.