Application Support Engineer

The Role:

• We are seeking an Application Support Engineer to troubleshoot incoming support tickets and maintain our FHIR-based health data platform.
• This role works closely with clients and internal teams to support the product and includes on-call rotation for Tier 2 issues.

Responsibilities:

• Provide advanced technical support by partnering with Tier 1 and Tier 2 teams to resolve complex incidents.
• Analyze requirements to design scalable solutions and collaborate on enhancements and defect fixes.
• Lead technical decision-making, evaluate emerging technologies, and mentor junior developers.

Requirements:

• Successful completion of coding camp/diploma/degree and 3+ years of Java software development experience.
• Experience with HL7 (V2, FHIR) is highly preferred; Hibernate, Spring, REST, Git are assets.
• Preference for candidates based in Ontario; strong analytical and problem-solving skills required.

Benefits:

• Remote work environment and flexible time away from work.
• Competitive salary, health/medical benefits, and RRSP/TFSA/401K employee contribution.
• FHIR study program, Skillsoft learning, and super HAPI fun club.