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Role Overview:
- Serve as the premier Trust & Safety operational architect for TrevorSpace, designing and scaling digital safety infrastructure for LGBTQ+ youth.
- Manage end-to-end incident response, policy implementation, quality assurance, and vendor ecosystems.
Core Responsibilities:
- Lead and develop a team of direct reports, ensuring 24/7/365 operational readiness and workforce wellness.
- Architect robust SOPs, training modules, and QA frameworks to maintain audit-ready compliance.
- Drive automation and tooling partnerships to reduce harmful content exposure and vicarious trauma.
Who You Are:
- A strategic leader with 10-15 years in Trust & Safety, operations management, or community moderation.
- Highly autonomous with deep understanding of global platform compliance and digital safety standards.
- Committed to protecting vulnerable communities with an unwavering focus on equity and belonging.
Why Trevor:
- Join a mission-driven organization where your work directly saves LGBTQ+ young lives every day.
- Enjoy remote flexibility, comprehensive benefits, and a culture centered on heart, integrity, community, belonging, and progress.
The Trevor Project
The Trevor Project is the leading suicide prevention and crisis intervention organization for LGBTQ+ young people. For over 25 years, we have been saving lives through crisis services, research, advocacy, education, and peer support programs.