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Renewal Ownership & Revenue Protection:
- Lead end-to-end renewal process for partner-managed recurring revenue, ensuring on-time completion and revenue protection.
- Build and maintain accurate renewal forecasts and risk visibility with structured 120-day planning cycles.
Partner Health & Risk Management:
- Operationalize partner health scoring frameworks to monitor adoption, usage, and value realization signals.
- Identify early risk indicators and execute mitigation strategies through QBR governance processes.
Cross-Functional Alignment:
- Act as a central coordination point across Channel functions, partnering with Channel Account Managers on commercial strategy.
- Collaborate with Partner Enablement Managers to ensure enablement readiness and clear role boundaries.
Smarsh
Smarsh provides risk management and intelligence solutions for digital communications, helping regulated organizations identify compliance, legal, and reputational risks across 80+ channels. It has over 6500 customers and a fast-growing, collaborative culture that values diversity, innovation, and learning.