Serve as the trusted advisor to Fortune 100 customers, managing complex contingent workforce programs and delivering white-glove support.
Own retention, churn mitigation, and expansion, proactively driving growth and executing quarterly account strategies.
Lead business reviews, build Customer Success Plans, and collaborate cross-functionally to maximize customer value.
Lifted provides a unified platform for managing contingent workforce across the globe, enabling enterprises to source, contract, manage, and pay any type of talent. It operates with startup agility and global enterprise impact, guided by values of trust, innovation, curiosity, excellence, and ownership.
Monitor global Technical Support and escalation queues to ensure clear ticket ownership and timely resolution.
Manage real-time staffing, schedules, and workload distribution across channels and regions to meet customer demand.
Develop forecasts, capacity plans, and operational reports to align resources with service-level expectations.
Turnitin is a recognized innovator in global education, providing learning integrity and assessment solutions to over 16,000 academic institutions, publishers, and corporations in more than 185 countries. With a remote-first culture and team members across over 35 countries, Turnitin fosters a diverse, collaborative environment unified by a shared desire to make a difference in education.
Lead strategic enterprise accounts, building trusted executive relationships and stepping in where needed.
Hire, coach, and develop a high-performing West Coast Customer Success team.
Drive operational excellence through forecasting, account-health cadences, and structured risk reviews.
n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. We're a diverse team of over 260, connected by a shared builder spirit and backed by top investors.