Strategic Customer Success Manager

Lifted

Salary range

$99,000–$139,750/yr

Benefits

Unlimited PTO 12w maternity 12w paternity

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Responsibilities:

  • Serve as the primary advisor for our largest Fortune 100 customers, managing multi-faceted contingent workforce programs including IC, AOR, EOR, and Staff Augmentation.
  • Take direct action on customer's behalf, proactively build relationships, and own retention and expansion targets.
  • Lead effective business reviews and build Customer Success Plans aligned with customer goals.

What We're Looking For:

  • 7+ years of Customer Success Management with direct ownership of revenue retention for large enterprise accounts.
  • Experience with complex multi-service accounts and consumption-based business models, ideally in HR tech or staffing.
  • Strong consultative skills, executive presence, and data-driven storytelling to drive recommendations and growth.

Benefits:

  • Comprehensive medical coverage for you and your family.
  • Unlimited PTO and 12 weeks of paid parental leave.
  • 401(k) plan with matching and sales incentive compensation.

Lifted

Lifted provides a unified platform for managing contingent workforce across the globe, enabling enterprises to source, contract, manage, and pay any type of talent. It operates with startup agility and global enterprise impact, guided by values of trust, innovation, curiosity, excellence, and ownership.

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