Deliver superior customer service for antivirus software, handling inquiries about accounts, subscriptions, and technical issues via phone and remote sessions. Assist customers with product purchases, renewals, refunds, and account-related issuesβensuring smooth, high-quality service. Guide users through the installation, reinstallation, and troubleshooting of antivirus software to ensure optimal functionality and security.
Requires fluency in Dutch (B2H/C1 level) and good English skills (B2 level). Basic PC technical knowledge and multitasking skills are needed. The role offers a permanent contract, work-from-home setup, competitive salary, and onboarding digital tools.