Job Description
As a Technical Account Manager, you will become a trusted advisor to Enterprise Customers and internal stakeholders, ensuring successful customer post-sale relationships. Demonstrate value and ROI for customers, acting as the central point of contact advocating for their success within Commvault. Focus on customer success, technical outcomes, renewals, and expansions. The ideal candidate will be highly strategic, working closely with customers to ensure they fully leverage Commvault solutions. This role is accountable for driving high Gross Retention Rate (GRR) and Net Revenue Retention (NRR).
Responsibilities include delivering business challenges, consulting on architecture and infrastructure, and helping IT teams drive success with Commvault solutions within their organization. The role requires periodic travel within the designated region, which may include overnight stays.
About Commvault
Commvault is the gold standard in cyber resilience, empowering customers to uncover, take action, and rapidly recover from cyberattacks – keeping data safe and businesses resilient.