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Role Responsibilities:
- Own the technical build of the operational tech foundation.
- Expand from our Zendesk ecosystem into broader business systems.
- Maintain and improve AI tooling that automates core agent workflows.
Required Experience:
- Built core systems from scratch.
- Explain how the system works at a granular level.
- Scaled systems previously.
Remote and Hybrid:
- Remote role across the United States.
- Optional hybrid forum if located in the Seattle area.
Clipboard Health
Clipboard Health aims to elevate individuals on the socioeconomic ladder by enabling professionals to leverage their spare time for career advancement and financial gain. As a rapidly expanding Series C marketplace and a prominent player in the Long Term Care sector, they boast a global remote team exceeding 700 employees.