Customer Success Manager

Filigran is seeking a Customer Success Manager to cultivate and expand relationships with customers throughout Southeast Asia. The ideal candidate will be based in Singapore, possess a passion for problem-solving, and flourish in a remote-first, mission-driven setting. This role focuses on ensuring customer satisfaction, driving product adoption, and identifying opportunities for growth within the region's cybersecurity landscape. The candidate will be responsible for proactively engaging with clients, understanding their needs, and providing tailored solutions to maximize their success. They will also collaborate with internal teams to advocate for customer requirements and contribute to the continuous improvement of Filigran's offerings.