You will be enabling Customers to leverage APIs and microservices to drive their business initiatives in one of the most exciting and innovative technology domains in the industry. This team is responsible for interfacing with our customers throughout their lifecycle helping them realize the value of their Kong investment.

The SDM role requires a strong set of skills and responsibilities to ensure the successful delivery of services to designated customers, providing a personalized interface to clients. Your ultimate goal is to ensure client satisfaction by meeting Service Level Agreements and contractual obligations and collaborate with internal technical teams to maintain strong relationships.