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Team Overview:

  • We are the Experience Team, including UX designers, researchers, technical writers, and design technologists.
  • We succeed through diverse individuals building software that makes workflows smarter.

The Role:

  • Create product documentation for end users and system administrators.
  • Learn to author in DITA/XML and collaborate with development teams in Agile.
  • Conduct peer reviews and produce content for various deliverables.

Qualifications:

  • Currently pursuing a Bachelor’s in Liberal Arts, Communications, or Technical Communications.
  • Strong interest in software products and ability to learn technical products quickly.
  • Knowledge of markup languages such as DITA, HTML, XML, or SGML.

Benefits:

  • Health plans, 401(k) with company match, ESPP, and flexible time away.
  • Family leave programs and flexible spending accounts.

ServiceNow

ServiceNow is the AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter, faster, and better. The company fosters an AI-native culture where technology and talent are unstoppable together.

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