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Team Overview:
- We are the Experience Team, including UX designers, researchers, technical writers, and design technologists.
- We succeed through diverse individuals building software that makes workflows smarter.
The Role:
- Create product documentation for end users and system administrators.
- Learn to author in DITA/XML and collaborate with development teams in Agile.
- Conduct peer reviews and produce content for various deliverables.
Qualifications:
- Currently pursuing a Bachelor’s in Liberal Arts, Communications, or Technical Communications.
- Strong interest in software products and ability to learn technical products quickly.
- Knowledge of markup languages such as DITA, HTML, XML, or SGML.
Benefits:
- Health plans, 401(k) with company match, ESPP, and flexible time away.
- Family leave programs and flexible spending accounts.
ServiceNow
ServiceNow is the AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter, faster, and better. The company fosters an AI-native culture where technology and talent are unstoppable together.