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Role:
- Define content strategy for multiple applications, specifying information architecture, textual content, and multimedia assets.
- Drive execution by directly contributing high-quality technical content and coordinating subject matter experts, reviewers, and other writers.
Qualifications:
- 7+ years of technical communication experience with a portfolio of work.
- Experience authoring in DITA, Markdown, or another structured authoring architecture.
- Experience defining content strategy and leading content development projects for new or large products.
About ServiceNow:
- ServiceNow is the AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter.
- We build an AI-native culture where technology and talent are unstoppable together.
ServiceNow
ServiceNow is the AI control tower for business reinvention, bringing together any AI, any data, and any workflow to help 85% of the Fortune 500 work smarter. The company fosters an AI-native culture where technology and talent are unstoppable together.