Patient Support Specialist
Remote regions
CanadaBenefits
3w PTO
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About The Role:
- Make sure patients feel heard.
- Ensure patients get real answers.
- Help patients leave the interaction better off than when they started.
Roles & Responsibilities:
- Navigate internal tools and escalate thoughtfully.
- Capture learnings and share insights across the Felix organization.
- Spot patterns, flag gaps, and help improve how Felix support patients over time.
Who We're Looking For:
- Communicate with precision.
- Be a self-directed problem solver.
- Have natural curiosity.
Felix
Felix is Canada’s first end-to-end platform providing on-demand treatment for everyday health. Felix creates digital-first solutions that increase access for common healthcare needs such as mental health, sexual health, and daily health.