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Member Support & Customer Service:
- Serve as a contact for members, managing day-to-day queries.
- Troubleshoot member issues, coordinating with teams to resolve problems.
- Support member onboarding and engagement.
Care Advocacy:
- Deliver 1:1 Care Advocate sessions, providing personalized guidance.
- Support members across a range of women's health topics.
- Guide members on finding appropriate clinical care.
Health Coaching:
- Provide text-based 1:1 coaching to Stella members.
- Guide members through personalized care plans.
- Set collaborative goals with members and track progress.
Vira Health
Vira Health is a women's healthcare technology company providing virtual clinical care, educational resources, and support. Their platform brings together care navigation, a specialist online menopause clinic, and a contraception and reproductive health resource.