Patient Experience Coordinator

Key Responsibilities:

• Provide empathetic, patient-centric support through phone, email, and in-app messaging, ensuring timely and thoughtful responses.
• Act as a liaison between patients and providers, relaying critical information with accuracy.
• Guide patients through scheduling, telehealth services, and general inquiries about Allara’s offerings.

Required Qualifications:

• 1.5+ years of experience in customer support and/or patient-facing roles, preferably in a remote setting.
• Strong verbal and written communication skills, with the ability to build rapport and navigate complex conversations.
• Exceptional attention to detail.