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About the Role:
- Handle inbound patient calls
- Answer questions about prescriptions and appointments
What you’ll do:
- Follow up via patient portal
- Escalate complex issues
Who you are:
- Experience in a call center or customer service
- Confident and clear on the phone
- Reliable internet connection
Mochi Health
Mochi Health is building an AI-driven marketplace that makes healthcare discoverable, connecting patients to the right providers, transparent pharmacy pricing, and affordable medications. Their platform gives patients transparent pricing, personalized medication management, and long-term access to their own medical records.