Sirona Medical is hiring its first-ever Client & Internal Enablement leader to build a strategic learning function from the ground up starting with a focus on client enablement and expanding into internal enablement as the company grows. This is a foundational leadership role responsible for shaping the way our customers onboard, adopt, and gain value from our platform, while later scaling that same excellence internally. You’ll partner cross-functionally to develop scalable education programs that drive customer enablement, product adoption, regulatory adherence, and workforce development — all aligned to Sirona’s mission of transforming radiology.
Key Responsibilities:
Client Enablement:
Design and launch Sirona’s first customer-facing enablement strategy to support successful client onboarding, workflow adoption, and long-term engagement. Build scalable learning programs tailored to clinical end-users, administrators, and operational stakeholders. Collaborate with Product, Engineering, Implementation, and Customer Success teams to ensure enablement is embedded into product launches and platform growth. Deliver measurable outcomes in client activation, satisfaction, and product utilization.
Build the Enablement Infrastructure: Stand up Sirona’s first digital learning ecosystem (e.g., LMS, content authoring tools, performance tracking). Develop modular, role-based learning paths and customer training assets that scale with our platform and client base. Introduce structured frameworks to support internal and external enablement, including compliance and clinical education.
Scale Internal Learning: Define Sirona’s internal L&D strategy across functions including Engineering, Clinical, Product, GTM, and Customer Success. Create programs that accelerate onboarding, reinforce role clarity, support performance, and nurture leadership development. Partner with department leaders to identify key learning needs and continuously evolve enablement offerings.
Lead with Strategy & Influence: Serve as a trusted advisor to senior leadership on enablement impact, team capability, and performance development. Build and lead a high-functioning enablement team, starting lean but growing as the business scales. Establish enterprise metrics for both client and internal learning adoption, engagement, and ROI.