Role Overview:
- Step into a high-stakes, fast-paced launch zone where you empower clients to transform their properties.
- Act as a strategic operational partner, analyzing live data flows and troubleshooting integrations.
What You'll Do:
- Own the post-go-live safety net with intensive interaction cadences.
- Crush tight SLAs and jump on urgent calls to clear client blockers.
- Investigate technical issues with curiosity and collaborate with product specialists.
What We Offer:
- Fully remote work with flexible shifts across PHT time zones.
- Monthly Wellness Fridays for an extra long weekend.
- Full paid parental leave and home office stipend.
About Us:
- 650+ employees across 40+ countries speaking 30+ languages.
- Award-winning company with Deloitte Technology Fast 500 recognition.
- Culture of inclusion and equal opportunity employer.
Cloudbeds
Cloudbeds is a hospitality software platform that powers properties across 150 countries, processing billions in bookings annually. With over 650 employees in 40+ countries, we are a remote-first team of innovators passionate about transforming hospitality through AI and technology.