Product Operations

Responsibilities:

• Own and improve our onboarding experience end-to-end, ensuring every new hire feels welcomed.
• Own and continuously refine key company processes, including offboarding, leave tracking and benefits administration.
• Maintain and update personnel policies and documentation to stay compliant with employment laws.

Additional Responsibilities:

• Take over our visa and immigration process, working closely with external counsel and internal team members.
• Lead high-impact, cross-functional initiatives that strengthen our culture and company-wide events.
• Translate insights from team member feedback into action, driving initiatives that reflect our values.

Qualifications:

• A hands-on builder who’s excited to create structure from scratch and make things better.
• Passionate about people and process and care about the details and how they impact someone’s experience.
• Comfortable navigating ambiguity and complexity, especially in an in-person and remote culture.