Senior Product Manager, OX Retention & Expansion

Role Overview:

• As Senior Product Manager, you will own retention and expansion growth across active organizations.
• Your mission is to turn product adoption into a scalable driver of retention and processing volume growth.

What You’ll Own:

• Retention and expansion roadmap (6–12 months / 2027 horizon).
• Discovery pipeline including qualitative and quantitative research.
• North Star metrics and metric tree for retention, adoption, and monetization.

What You’ll Do:

• Define retention and expansion strategy aligned with OX product teams.
• Lead discovery and opportunity diagnosis to maintain a validated backlog.
• Drive cross-functional retention programs in partnership with PMM, CSM, GTM, and Product.

Why Work With Us:

• Strong collaborative product team with clear vision and real customer feedback.
• Flat structure with transparent culture and equity options.
• Long-term focus and meaningful contribution valued.