Senior Product Manager, OX Retention & Expansion
Remote regions
GeorgiaBenefits
6w PTO
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About the Role:
- As Fundraise Up expands its Organization Experience capabilities, you will own retention and expansion growth across active organizations.
- You will centralize cross-product retention and monetization strategy, ensuring full adoption and value realization.
What You’ll Own:
- Retention and expansion growth across active organizations, including Average Processing Volume per Active Customer.
- Cross-product adoption strategy, discovery pipeline, and churn signal identification.
What You’ll Do:
- Define retention and expansion strategy, translating targets into a prioritized 6–12 month roadmap.
- Lead structured discovery across customer interviews, behavioral analysis, and funnel review to diagnose adoption blockers.
- Drive cross-functional retention programs in partnership with PMM, CSM, GTM, and Product.
Fundraise Up
Fundraise Up is a global fundraising platform that makes donating to nonprofits fast and accessible. The company has over 160 product professionals distributed across Europe and is recognized for its impact and product quality.