Define retention and expansion strategy by translating targets into a prioritized 6–12 month roadmap.
Lead discovery through customer interviews, behavioral analysis, and funnel reviews to diagnose adoption blockers.
Own product adoption and expansion initiatives, driving cross-functional retention programs with PMM, CSM, and GTM.
Fundraise Up is a global fundraising platform that makes donating to nonprofits fast, seamless, and accessible. We are a distributed team of 160+ product professionals operating in the enterprise segment, serving nonprofits across North America, the UK, Australia, and Europe.
Architect a "Systems-First" Retention Model, moving from reactive saves to proactive, behavioral interventions.
Own the Monetization Roadmap by designing, running, and analyzing pricing and packaging experiments.
Drive AI-Native Execution, reaching for AI first to build a custom churn-prediction agent and automate segmentation.
Lodgify is a fast-growing scale-up company leading the vacation rental industry. Backed by $30M in funding, their platform empowers property owners and managers worldwide to efficiently manage and grow their business through technology. With a team of 380+ people representing over 60 nationalities, they celebrate diversity and foster a workplace where everyone is heard and feels a sense of belonging.
Own and grow a portfolio of accounts with net revenue retention and expansion above 100%.
Build account plans with top customers focusing on mutual-success and customer value, with clear revenue targets and growth milestones.
Hunt relentlessly for expansion opportunities to negotiate renewals and identify upsell and cross-sell motions.
Mitratech builds products that simplify operations in Legal, Risk, Compliance, and HR. They are a globally dispersed team that supports individual excellence and takes pride in its diverse and inclusive work culture.
Own the strategy, roadmap, discovery, delivery, and lifecycle outcomes for a defined product area.
Drive discovery with enterprise customers to understand complex workflows, compliance needs, and buying expectations.
Partner with engineering, design, and go-to-market teams to build enterprise solutions and bring them to market.
Pendo is an AI-powered analytics and adoption platform for builders, connecting apps and agents to user success and business outcomes. Founded in 2013, the company is one of the fastest-growing startups backed by top-tier investors like Battery Ventures and Salesforce Ventures.
Lead coordination across high-priority self-serve growth initiatives spanning onboarding, activation, lifecycle, monetization, and pricing.
Build and maintain clear execution plans with timelines, owners, and dependencies across Marketing, Product, Engineering, and GTM.
Develop reporting frameworks and dashboards that give leadership consistent visibility into progress against self-serve OKRs and program throughput.
Customer.io provides a platform for automated messaging and customer communication, helping teams send smarter, relevant messages using real-time behavioral data. With over 9,000 customers, the company values clarity, influence without authority, and bias for momentum.
Own product’s management of funnel volume and velocity end-to-end: define the metrics that matter and move the numbers.
Run a relentless experimentation cadence with your pod: hypotheses, tests, qualitative research, shipped iterations, repeat.
Make sharp prioritization calls about which experiments to pursue and coordinate across teams to align growth with platform work.
HowGood is a mission-driven company providing a B2B SaaS platform for enterprises in the food system to measure and reduce their carbon footprint. With 20 years of experience, it has the world's largest sustainability database and a remote-first, fast-paced culture.
Build, lead, and mentor a team of CSMs supporting Enterprise customers.
Drive proactive outreach and intervention based on data insights.
Act as the voice of the customer to influence product and go-to-market strategy.
Chainguard is the trusted source for open source, delivering hardened, secure, and production-ready builds of open source software. They help organizations build faster, stay compliant, and eliminate risk. Chainguard is venture-backed by leading investors.