Job Description
This role serves as the primary liaison with the outsourced IT provider, ensuring service delivery continues to align with business expectations, SLAs, and compliance requirements. Responsibilities include ensuring systems and processes align with healthcare-specific standards (e.g., HIPAA, PHI data handling) and maintaining a secure IT environment through active oversight of endpoint protection, access control, and adherence to regulatory requirements. The role also includes recommending standard equipment and collaborating cross-functionally to support IT infrastructure setup and staff onboarding at new clinic locations.
About Knownwell
knownwell is a weight-inclusive healthcare company offering metabolic health services, primary care, nutrition counseling and health coaching services.