Director, Wish Relations
Benefits
3w PTO
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Responsibilities:
- Manage the team in their partnership with chapters, ensuring alignment with deliverables.
- Serve as a trusted mission program advisor to chapter CEOs and mission leaders.
- Implement a shared service model to support chapter wish granting.
Collaboration:
- Facilitate cross chapter workgroups to share best practices.
- Serve as a key liaison between chapters and Chapter & Mission Advancement teams.
- Partner with teams to activate resources for distressed chapters.
Support & Training:
- Support chapters in achieving KPIs related to wish journey and wish experience.
- Participate in the development and delivery of training for chapter mission staff.
- Support chapters in adhering to wish standards and compliance requirements.
Make-A-Wish
They grant the wish of every eligible child. As the world’s largest wish-granting organization, they strive to create a sense of community and an environment where they warmly embrace our wish families, volunteers, and colleagues.