Solutions Enablement Manager

Create and deliver comprehensive, role-based onboarding programs and certifications for BizLibrary AEs and Partner Development Managers. Develop enablement resources for external reseller teams (sales and CS), helping partners position, sell, and support BizLibrary’s platform effectively. Translate product features into revenue-driving value narratives across use cases and verticals. Build engaging, on-demand training assets (PDF, video, avatar-based content) using tools like Canva, HeyGen, and ChatGPT. Regularly analyze product utilization and adoption trends across clients to surface friction points and training opportunities. Provide reporting and insights on sales performance and funnel conversion trends plus product attach rates and licensing utilization. Launch and manage a BizLibrary Certification Academy. Fully own and modernize onboarding for AEs and partner managers with clear learning paths tied to the updated AE Playbook. Act as the enablement liaison to Product, Marketing, and Sales Leadership teams to ensure consistent messaging. Join select high-value calls to provide expert product guidance and observe user sentiment first-hand. Leverage Gong and Salesforce data to recognize patterns and proactively develop just-in-time enablement.