Senior Customer Experience Designer (UX & Creative)

Role Overview:

• Own UX and design execution for loyalty, rebate, promotion, and sweepstakes programs, balancing client goals, usability, and platform capabilities.
• Design polished, brand-led responsive websites, landing pages, microsites, and supporting communications.
• Incorporate AI tools into concepting, prototyping, production, and creative workflows.

Collaboration & Ownership:

• Collaborate with Product, Development, Sales, Account Management, and Delivery teams to identify technical constraints and create compelling experiences.
• Present and explain design decisions to clients, gather feedback, and lead working discussions.
• Contribute to reusable UX patterns, templates, and design-system improvements.

Requirements:

• 5+ years of experience in UX, digital, product, or visual design with a strong portfolio.
• Senior-level design judgment in typography, composition, hierarchy, interaction, and visual detail.
• Strong command of Figma and Adobe Creative Suite, plus hands-on experience with AI tools in creative workflows.

Work Arrangement:

• Fully remote position within a distributed team across North America, Europe, and India.
• Availability during core hours of 8:00 a.m. to 4:00 p.m. PT with occasional early or late calls.