Claims Supervisor

Leadership and Supervision:

• Lead and mentor a team of claims professionals in a remote environment.
• Supervise claims staff in day-to-day operations, providing guidance and support.
• Deliver ongoing coaching and performance evaluations.

Compliance and Quality Assurance:

• Ensure team adherence to quality standards and productivity goals.
• Maintain compliance with Workers’ Compensation laws and regulatory requirements.
• Support the continuous improvement of claims operations.

Technical Expertise and Communication:

• Provide technical and jurisdictional guidance on complex claims.
• Act as a liaison for clients and employees, resolving claim-specific requests.
• Participate in customer claim reviews and presentations.