Job Description
The Residential Inbound Sales Specialist uses a variety of tools, resources and skills to achieve sales goals. This inside sales role takes calls from current and potential customers to sell WOW! products and services and makes outbound calls to current customers.
You will achieve a target number of connects, Conversion Rate, Bundle Sell-in and Whole-Home WiFI Sell-in relative to budget. Follow all established processes and procedures regarding installation, security, order entry, and disclosure requirements. You'll also assess customer needs to recommend product benefits, sell all lines of business relative to marketing campaigns, maintain the sales leads database, and participate in coaching and development meetings.
About WOW!
WOW! is one of the nation's largest Internet, cable, and phone providers; they strive to delight customers and build a culture that employees love.