Manager, Revenue Operations

This role will own operational excellence for Grow’s internal-facing functions: Clinical, Success, Credentialing, Onboarding, and Community. It will be a mix of high-level strategy and hands-on execution. You’ll lead cross-functional initiatives, own complex HubSpot workflows and partner closely with internal operations leadership to drive performance and process improvement. You'll manage a team of people and processes while setting a high bar for what “great” looks like. Own Internal Ops systems in HubSpot: Build, optimize, and maintain workflows, automation, and reporting across our internal operations teams. Lead & mentor: Manage and develop sales operations team members (including associates), fostering a culture of execution, collaboration, and learning. Project management: Lead high-impact initiatives from concept to execution using best-in-class project management practices. Process improvement: Continuously evaluate and improve sales processes; lead change management for new tools, systems, or workflows. Collaborate with internal leaders: Partner with Clinical Excellence, Provider Success, Credentialing, Onboarding, and Community leaders to build systems that scale and streamline their work. Design and deliver reporting: Provide clean data, dashboards, and insights that improve accountability and effectiveness across internal teams. Drive cross-functional projects: Lead initiatives across internal functions that improve service delivery, process adherence, and performance tracking.