Director, Physician Activation

Lead, manage, and develop a team of CPMs responsible for cultivating provider relationships and increasing patient referrals across all contracted partners. Design, implement, and monitor standardized referral activation playbooks, metrics, and workflows to promote operational consistency and best-in-class provider engagement. Set clear weekly/monthly performance expectations and KPIs for the CPM team and think through optimized incentive models to motivate top performance. Collaborate with cross-functional leaders to improve referral workflows and ensure referrals translate into enrolled patients. Ensure providers are onboarded and oriented to the CCP solution; establish recurring performance reviews with providers, presenting insights and performance trends to improve collaboration and enhance satisfaction.