Retail Renewals Director

Swiftly

Remote regions

US

Salary range

$150,000–$155,000/yr

Benefits

Position Summary:

  • Lead the retention, expansion, and strategic growth of our existing grocery retailer partnerships across all accounts.
  • Drive renewals, increasing investment levels, and maximizing long-term customer value through thoughtful campaign planning and performance optimization.
  • Partner closely with retailers to develop data-driven media strategies that align with their business objectives.

Responsibilities Include:

  • Lead campaign planning in partnership with retailers, including audience strategy, budget allocation, flighting, and channel mix recommendations.
  • Translate performance data and closed-loop measurement insights into clear, actionable optimization strategies and renewal narratives.
  • Build and maintain strong relationships with key stakeholders, including marketing, merchandising, and executive leadership.

Required Qualifications:

  • 7+ years of experience in grocery retail, retail media, digital advertising, or account management with a strong focus on renewals and customer growth.
  • Strong knowledge of retail media, including audience targeting, media planning, and performance measurement (onsite and offsite).
  • Strong communication, presentation, and storytelling skills, with the ability to simplify complex data into clear narratives.

Swiftly

Swiftly is an AI-native retail technology company founded in 2018. We empower regional and independent grocers to compete in an AI-first world by providing best-in-class app, web, loyalty, and e-commerce solutions. We're a growing team of experienced industry professionals building an organization that can solve tough problems and values a collaborative environment.

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