Senior Product Trainer

The Onboarding team is responsible for understanding the relationships and desired outcomes for our customers, building a launch plan for success, and helping users get the most out of 1Password. As a Senior Product Trainer, you will collaborate with cross-functional teams to stay updated on product features and customer needs, ensuring our team’s training content is relevant and effective. You will develop and maintain both standard and advanced training modules and mentor junior specialists in delivering these sessions. Your role involves customizing training plans for customers with large or complex deployments and conducting engaging virtual training sessions using diverse instructional methods. Additionally, you will provide post-training support, gather feedback for continuous improvement, and track customer progress to measure training success.