Job Description
The Strategic Accounts Specialist is responsible for partnering with the Client Development/National Accounts team to support national business efforts, to cultivate, and nurture existing large partner relationships by using a consultative and solution based selling approach.
This role offers a choice and flexibility to work from home, near one of Synchrony's Hubs, or in one of their offices. You will strategically nurture existing large clients, using a consultative approach with key decision makers over the phone to provide value-added best practices, new tools, and performance information to strengthen relationships and increase NCS for assigned accounts. You will also provide over-the-phone training, develop long-term client relationships, and implement action plans for low-performing accounts to increase usage. Documenting provider engagements in Salesforce and participating in special projects are also part of the role.
About Synchrony
Synchrony is building financial and technology solutions that move people forward and providing support and encouragement at all levels of the organization.