Job Description
We’re looking for a Customer Success Analyst Intern in Computer Science or Data Analytics to join our team for the Fall 2025 term. This internship is part of the Customer Success Operations team, where we’re obsessed with improving every customer interaction—whether through more innovative self-serve tools, clearer communication, or faster resolutions. Your role will be to use data to help us listen to our customers more effectively, identify trends in feedback, improve the tools and content we offer, and elevate the overall experience.
You'll build & maintain customer dashboards, turn feedback into insights, optimize surveys & insights, and support self-serve and chat performance tracking. You'll also help prepare monthly Voice of Customer summaries, improve reporting flows, and support presentation materials shared across teams. Use data and feedback to recommend updates to FAQs and Help Center articles.
About Super.com
Super.com helps maximize lives–both the lives of their customers and the lives of their employees– so that everyone can experience all that life has to offer.