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Key Responsibilities:
- Make outbound collection contacts and service inbound calls regarding delinquent auto loan accounts.
- Set up one-time and recurring payments, maintain accurate notes, and send client notices.
- Perform skip tracing, review accounts for repossession and legal actions, and support collection efforts.
Requirements:
- At least one year of collections experience in a call center environment, with auto collections preferred.
- Proficiency in Spanish and English is preferred, along with skip trace experience.
- Strong customer communication, organizational skills, integrity, and teamwork.
Compensation & Culture:
- Pay ranges from $22 to $26 per hour for this remote role.
- Lendbuzz believes diversity is a competitive advantage and embeds compassion, simplicity, honesty, and transparency in its work.
- Background checks are conducted after an offer is accepted.
Lendbuzz
Lendbuzz develops innovative technologies that provide underserved and overlooked borrowers with better access to credit. The company values diversity, compassion, simplicity, honesty, and transparency, fostering a culture of independent and critical thinking.