Contact delinquent US-based clients by phone and email to negotiate payment plans and document interactions.
Investigate billing and payment inquiries, execute collections strategies, and collaborate with internal teams to resolve account issues.
Generate collections reports, maintain accurate records, and proactively communicate account-level risks to management.
Bonterra provides software and expertise to power social good organizations, aiming to increase giving to 3% of US GDP by 2033. It is the second-largest social good software company, serving over 20,000 customers, with a globally distributed and inclusive team.
Contact customers with past-due accounts via calls, texts, and emails to recover balances.
Negotiate payment arrangements and process payments in compliance with collections regulations.
Document interactions accurately and escalate disputes as needed.
Kiwi Financial Inc. is a fintech company specializing in lending and financial services. The company operates as a remote-first organization seeking dedicated collections professionals.
Perform daily skip trace activities and service inbound/outbound customer calls for collections.
Meet daily and monthly collection, repossession, and skip trace targets set by management.
Manage account portfolios, communicate with repossession vendors, and ensure compliance with policies.
Lendbuzz develops innovative technologies to provide underserved borrowers with better access to credit. The company values diversity, compassion, and transparency, fostering a collaborative culture with a focus on financial opportunity for all.
Manage inbound and outbound collection calls to negotiate resolutions on delinquent accounts.
Negotiate payment arrangements and settlements while maintaining accurate documentation.
Utilize skip-tracing tools and ensure compliance with collection laws and regulations.
LCS Financial Services Corporation is a nationally licensed, growth-oriented collection agency. It seeks motivated, experienced remote collections specialists and fosters a performance-driven, team-oriented culture.
Call people who have already contacted partnership law firms after an accident
Build trust, answer questions patiently, and guide clients through signing the retainer agreement by phone and e-signature
Speak with clients in both English and Spanish
United Signers helps people injured in accidents in the United States sign with personal injury law firms. They are a remote-first company hiring bilingual intake specialists to support their growing operations.
Manage medium-risk delinquent accounts to identify appropriate collections strategies.
Communicate with customers to explain payment options and build trusting relationships.
Collaborate with internal teams to resolve complex account situations and minimize financial losses.
This banking and financial services company focuses on helping customers with delinquent accounts find practical payment solutions. It fosters a customer-focused, collaborative culture and supports remote work across Canada.
Manage collections for outstanding accounts receivable by contacting clients via phone and email to secure payment.
Monitor aging reports, prioritize outreach, and track promises to pay while maintaining accurate records.
Resolve billing disputes, negotiate payment plans, and prepare regular collections status updates.
Sorren is a top 50 national advisory firm providing accounting, assurance, tax, advisory, and private client services. The firm fosters a collaborative, innovative culture focused on professional growth and work-life balance.
Take full ownership of accounts receivable, including collecting unpaid balances and past-due accounts.
Proactively contact clients, follow up on late payments, and negotiate payment arrangements.
Maintain accurate records, resolve billing disputes, and support invoicing with tools like QuickBooks.
Assist World is a remote-first staffing agency that connects virtual assistants with business owners. They emphasize a supportive culture with 100% remote work, no tracking, and performance bonuses.
Proactively contact business customers by email, phone, or video call to follow up on overdue invoices and secure payments.
Build professional customer relationships and resolve billing or payment issues with internal accounting and operations teams.
Manage purchase orders, navigate customer invoicing portals, and maintain accurate documentation of collection activities.
This partner company is an international technology business with a strong social mission, donating more than 60% of its profits to charitable causes. It offers a collaborative, supportive, remote-first culture that emphasizes trust, accountability, and healthy work-life balance.
Manage a high-volume portfolio of past-due accounts by monitoring aging reports and prioritizing collection activities.
Engage clients by phone and email to secure payments, negotiate arrangements, and resolve billing disputes.
Collaborate with internal teams to reconcile payments, escalate complex issues, and support month-end closing.
This position is listed on behalf of a partner company via Jobgether, an AI-powered job matching platform. The hiring firm is a collaborative, people-focused professional services environment that values accuracy, accountability, and client relationships.
Manage a portfolio of fellows with outstanding balances, reviewing contracts and case histories to prepare each interaction.
Contact fellows via phone, email, WhatsApp and other channels to negotiate payment agreements and explain contractual terms.
Document activities in CRM, coordinate with finance and legal teams, and escalate cases for approval as needed.
Anyone AI builds the largest AI talent hub in Latin America, empowering regional talent through an AI Fellowship Program that combines hands-on training and industry expertise. The company fosters a collaborative community, helping Latin American professionals play a leading role in the global AI revolution.
Lead and coach a team of Customer Service and Collections agents to hit performance targets.
Handle escalations, ensure compliance with FDCPA/TCPA, and track daily service and collections metrics.
Work fully remotely from anywhere in Guatemala, collaborating with QA, Training, and Workforce Management teams.
Kafene is a fintech company revolutionizing the lease-to-own space with AI and machine learning, helping retailers serve more customers. The 175-person team spans NYC, Wilmington, and remote talent globally, with a culture of collaboration, innovation, and support.
Handle inbound calls from banking customers to resolve inquiries and complaints.
Maintain a positive, empathetic, and professional attitude while providing best solutions.
Escalate issues to Operations Supervisor and ensure timely resolution.
Unifin Inc is a BPO company operating in North America, Latin America, and the Asia Pacific region. The company fosters a start-up culture with unlimited growth opportunities, supporting employees through mentoring and merit-based promotions.
Handle inbound and outbound customer communications regarding insurance policies, billing, and policy changes.
Use active listening and empathy to resolve customer issues and identify cross-selling opportunities.
Maintain accurate records and ensure compliance while working remotely within a structured environment.
The company is an insurance provider offering products and services that help individuals and families protect what matters most. It fosters an inclusive, respectful workplace and values employees for their qualifications, contributions, and abilities.
Manage collection and recovery activities on consumer, small business, and credit card accounts, including complex delinquency.
Evaluate account performance and risk factors to recommend collection strategies and recovery actions.
Administer bankruptcy accounts, communicate with borrowers, and prepare monthly collection reports.
Banner Bank is a community bank that helps businesses and individuals reach their financial goals through lending and banking services. With over $16 billion in assets and 135 branches across the Pacific Northwest and California, it maintains a culture of listening, learning, and mutual respect, and is Great Place to Work Certified.
Professionally and warmly assist clients through inbound and outbound calls and approved communication channels.
Provide accurate case-status information, process explanations, and answers to FAQs using approved guidelines.
Work toward First Contact Resolution by addressing concerns, documenting interactions, and escalating when needed.
The Ward Law Group is an award-winning personal injury law firm dedicated to changing lives one client at a time. Recognized as a Best Place to Work, the firm fosters a collaborative, innovative, and high-accountability culture.
Negotiate hospital liens and medical provider balances under attorney supervision and firm procedures.
Review medical bills, verify outstanding balances, and obtain written confirmation of negotiated agreements.
Coordinate with attorneys and closing staff to resolve outstanding items and prepare files for settlement disbursement.
The Ward Law Group is an award-winning personal injury law firm focused on changing lives one client at a time. Recognized as a best place to work, it offers a collaborative, high-accountability culture where professionals can grow and make an impact.
Drive timely collection of outstanding receivables across all subsidiaries by owning monthly past-due files and partnering with collectors.
Reduce delinquency and bad debt by developing collections strategies, resolving high-risk accounts, and managing external collections agencies.
Ensure sound financial decisions by reviewing write-offs, refunds, journal entries, and Salesforce quotes with nonstandard payment terms.
Mitratech builds world-class products that simplify operations in Legal, Risk, Compliance, and HR functions. For over 35 years, they serve 20,000 client companies globally, including 30% of the Fortune 500, with a diverse and inclusive work culture supporting individual excellence.
Serve as a primary point of contact for clients, managing inbound and outbound communications with professional excellence.
Connect with customers via phone, email, chat, or social media to resolve their questions or concerns.
Calmly de-escalate issues, escalate when necessary, and track call information for auditing and reporting.
TP is a leading global provider of digital business services, partnering with prominent brands to optimize operations through technology and sustainable practices. With 500,000 employees across 300 languages, we value inclusion, diversity, and career growth.