Senior Workforce Management Analyst

Our Workforce Management (WFM) team:

• This is an excellent opportunity to step into a key Senior WFM Analyst role.
• You'll report to the WFM Service Manager.
• You will be crucial in predicting our resource needs, proactively identifying risks, and translating those findings into clear, actionable strategies for our senior leaders.

You’ll play a key role:

• Showing the operational impact of supply and demand for potential changes to shift patterns across all required domains.
• Ensuring holiday utilisation remains within budget and at expected quarterly levels, factoring in seasonality.
• Deep-diving into schedule issues to improve schedules, reduce manual amendments, and increase schedule automation per domain.

What’s in it for you:

• We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team.
• We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup.