Marketplace Operations & Capacity Planning Manager
Benefits
Unlimited PTO
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What You’ll Do:
- Build & own capacity models including all volume and staffing forecasts
- Pull and analyze large datasets from WFM tools, operational systems, and product data
- Identify the real drivers of demand, variability, and risk
What We’re Looking For:
- 5+ years in capacity planning, workforce management, or operational analytics
- Strong hands-on experience with SQL, Python, Power Query (M), R
- Proven ability to build custom capacity or forecasting models
Nice to Have:
- Background in operations research, statistics, data science, or engineering
- Experience with simulation or optimization modeling
- Exposure to WFM platforms
Wheel
Wheel is evolving the traditional care ecosystem by equipping innovative companies with a platform to deliver virtual care at scale. They offer strategies and technologies to foster consumer engagement, build brand loyalty, and maximize return on investment.