As the Retention Marketing Specialist for PHI Direct and Furkin, you will help us on our mission to build our pack of members across Canada, and to expand beyond Canada in the future. The ideal candidate will have a strong background in digital marketing, with a focus on member or customer communications, onboarding journeys, promotional email marketing, organic social media, and loyalty and rewards initiatives. This role will require strong project management skills, attention to detail, and a tenacity to learn new skills in an intrapreneurial environment. You will play an important role in optimizing our marketing channels to engage our customer retention efforts.