Job Description
Salvo Health is looking for an experienced Engagement Specialist to conduct outreach and enroll patients in Salvo Health care - helping them get set up with ongoing support and guidance around their conditions. Engagement Specialists are responsible for helping patients sign up for Salvo’s wrap-around care services and educating patients about the convenience, ease, and health benefits of remote patient monitoring. As an Engagement Specialist, you will serve as the launching point for our partners’ patients, offering one-on-one advising to ensure patients are set up for success with the Salvo platform and service. This is a fully remote position and requires strong adherence to HIPAA guidelines and privacy rules.
You will perform outbound calls to engage patients of practices and health systems in a discussion about the benefits of Salvo’s program and tech-enabled services and enroll them in Salvo’s program and schedule an initial virtual nurse visit to formally onboard them to Salvo’s wraparound care service. You will also assist patients in understanding the cost of the program and ensure the highest quality customer service in every interaction. The role is M-F with 8 hour shifts.
About Salvo Health
Salvo Health is a new approach to help millions of Americans facing chronic GI or metabolic conditions, centered on serving practices or health systems as a vendor.