Act as the dedicated point of contact for global B2B clients during live trading events, delivering clear, evidence-backed updates under time pressure.
Investigate live data using back-office tools like Grafana, Freya, and JSON payloads to verify market states and resolve settlement disputes.
Manage live incident responses and coordinate with Trading, Product, Risk, and Customer Success teams for seamless escalations.
Oddin.gg is the global leader in esports data science, providing cutting-edge esports betting solutions worldwide. Recognized as the fastest-growing tech company in Central Europe by Deloitte in 2024 and 2025, they are rapidly expanding with a new core team of 6 Customer Support Specialists, offering high impact and clear career growth.
Grade projections and settle games in a timely manner.
Support the Trading team by managing posting and pricing of markets during shifts.
Track games and ensure entries are paid with correct stats for Esports titles like CS2, League of Legends, and Valorant.
Underdog makes sports more fun by building products across fantasy sports, sports betting, and prediction markets in a seamless, intuitive app. Founded in 2020, we are one of the fastest-growing sports companies, remote-first by design, with a collaborative culture that values caring, pushing, and performing.
Review and verify gameplay data during live NFL games, ensuring all plays are mapped correctly.
Confirm player participation on a play-by-play basis and that advanced statistics are generated post-play.
Correct data errors using in-house web-based tools and support the Next Gen Stats engineering team.
The NFL is the premier professional American football league, running the Next Gen Stats team to deliver advanced player tracking analytics. It provides an inclusive, equitable work environment with mutual respect and equal employment opportunities.
Own and execute product strategy for core areas of the TopstepX trading platform, aligning trader needs, business goals, and technical constraints.
Lead complex initiatives from discovery to delivery, partnering with engineering, design, and cross-functional teams to ship reliable, well-instrumented features.
Deeply understand the trader journey—from market data to order entry and performance review—to prioritize and make data-informed product decisions.
Topstep builds a proprietary futures trading platform that empowers traders to access funding and brokerage services. The company fosters a collaborative, remote-first culture with a focus on performance and inclusion, supporting a diverse team across the US.