Head of Internal Product, Systems & Creative Operations

Role Summary:

• This is a fully remote position leading internal product and operations for a global creative agency network.
• You will transform agency operations into a product-driven discipline, driving continuous improvement.

Key Accountabilities:

• Build processes for gathering requests, prioritizing initiatives, and maintaining internal systems.
• Design and improve internal tools and workflows in collaboration with teams.
• Oversee the entire lifecycle of internal products from discovery to optimization.

Requirements:

• Proven experience in product management, creative operations, or related fields.
• Experience building internal tools or systems in an agency or fast-paced environment.
• Strong analytical, communication, and AI integration skills.