Manager, Delivery Operations

As a Delivery Operations Manager, you will manage and optimize processes to ensure high-quality outcomes and seamless delivery. This role blends operational rigor, analytical thinking, and cross-functional collaboration, presenting a unique opportunity to make a significant impact. You will collaborate with a Senior Technical Delivery Manager to meet project timelines, deliverables, and quality standards. You'll engage with Expert Contributors to ensure high-quality datasets are delivered to customers, conduct quality reviews to maintain data annotation accuracy and consistency, and monitor pipeline health while implementing proactive solutions to prevent bottlenecks. Additionally, you will track project progress and performance through data analysis and reporting, develop documentation for labeling guidelines and operational processes, partner with stakeholders across teams to resolve blockers and sustain production efficiency, and provide regular updates to stakeholders on progress and key insights.