CPT-9815 Customer Service & Administrative VA

Seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia. Client is seeking a reliable and friendly Customer Service & Administrative Assistant to support our parking services operations. The ideal candidate will handle customer inquiries, resolve issues efficiently, and assist with administrative tasks to support our sales team. Contractors will be required to provide services that align with answering customer service calls and emails, assisting customers in resolving issues with citations, tickets, and permits. Contractors will also issue permits, cancel citations, whitelist monthly users, conduct research to support sales activities, manage and update Excel files and reports, utilize RingCentral for communication, and assist with HubSpot for CRM tasks.