Sr. Manager, Solution Consulting (OT / Cyber-Physical Systems)

ServiceNow

Remote regions

North America

Salary range

$175,000–$210,000/yr

Benefits

Unlimited PTO

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Team leadership and talent evaluation:

  • Lead, manage, and mentor a global team of OT Solution Consultants, providing coaching, feedback, and career development.
  • Evaluate against a consistent skills framework covering OT technical depth, asset visibility, demo craft, and AI fluency.
  • Set performance goals, track progress, and foster a collaborative, high-performance culture.

Sales support and strategy:

  • Partner with Account Executives and OT sales leadership to qualify and win complex OT/CPS opportunities.
  • Provide technical leadership through discovery, demonstrations, proofs of value, and executive presentations.
  • Develop go-to-market plays and vertical strategies in energy, manufacturing, life sciences, and more.

Customer engagement:

  • Engage directly with CISOs, OT security leaders, and plant operators to understand requirements and regulatory pressures.
  • Act as trusted advisor on OT security frameworks like NIS2, NERC CIP, and IEC 62443.
  • Conduct site visits, workshops, and executive briefings connecting technical capabilities to business impact.

Cross-functional collaboration:

  • Provide structured field feedback to Product Management on features and competitive gaps.
  • Work with Marketing and Enablement to develop technical content and field-ready tools.
  • Coordinate with Services and Customer Success for smooth transition from sale to implementation.

ServiceNow

ServiceNow is the AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter, faster, and better. The company is building an AI-native culture with a global workforce, emphasizing flexibility and innovation.

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