Administrative & Student Accounts Virtual Assistant

Overview:

• Prepare and manage student invoices using established Excel templates.
• Coordinate invoice submissions and track outstanding payments.
• Maintain accurate records of invoices, credits, and account activity.

Student Communication & Onboarding:

• Monitor student and family inquiries via Google Voice.
• Respond to routine texts using approved templates and procedures.
• Coordinate with financial management service coordinators to initiate services.

Spreadsheet & Administrative Support:

• Maintain and update spreadsheets and student account trackers.
• Review records for missing information and data-entry errors.
• Organize digital files and assist with recurring back-office tasks.

Additional Duties:

• Support basic social media marketing during downtime.
• Help document workflows and escalate unusual requests.
• Demonstrate proficiency in Microsoft Excel and strong written English.