Moderate reviews and comments on client apps, ensuring content adheres to brand guidelines.
Analyze user feedback and escalate issues in a timely manner.
Engage with customer reviews and respond via public responses, chat, email, and more.

Qualifications:

High School Diploma and 2+ years in moderation or digital customer service.
Fluent in English and Portuguese, with strong communication skills.
Ability to work an 8-hour rotating shift and remain calm under pressure.

Perks:

100% remote position with continuous learning and career growth opportunities.
Competitive compensation based on location and work with innovative brands.
Diverse global team environment where feedback is valued.

BrickBrands

BrickBrands is a fast-growing company that creates opportunities for brands and communities to speak, embracing diversity and inclusivity. They have a global team and are always looking for self-starters to join their mission.

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